An employee, ID number 001 Has a regular deduction(deducted from the employees pay every cycle). Payroll now has the task of stopping this deduction. A line is entered in the Cycle changes window to stop this deduction ie. a cycle entry is made for that deduction with zero(0) in the amount feild. Upon processing, it is realised that the deduction is still being processed.

SOLUTION:

When entering the line in the cycle changes window to stop this deduction, the payroll user must ensure that the COST CENTER which was initially used to process this deduction is now used to stop this deduction, any other cost center used, would not result in the stopping of the deduction. If the payroll user is unsure of the cost center used, she can print the Deductions By Cost Center report (Payroll>>Reports>>Reports>>Deduction Reports>>By Cost Center). Once the correct cost center is known for the deduction, the payroll user must now enter the cycle entry using this cost center with the amount zeroed in the amount feild.